Terms and Conditions for Nelamy.com
- Eligibility
1.1. Age Requirement
To use this website, you must be at least 18 years old or the age of majority in your jurisdiction.
1.2. Account Registration
You must register for an account to participate in auctions or make purchases. You agree to provide accurate, complete, and up-to-date information during the registration process.
- Account Responsibilities
2.1. Account Security
You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
2.2. Account Termination
We reserve the right to suspend or terminate your account if we suspect any breach of these Terms or fraudulent activity.
- Auction Rules
3.1. Bidding Process
Bids must be placed through your registered account. By placing a bid, you agree to pay the bid amount if you win the auction.
3.2. Winning an Auction
If you are the highest bidder when the auction ends, you agree to complete the purchase and pay for the item. Failure to do so may result in account suspension.
3.3. Bid Retraction
Once a bid is placed, it cannot be retracted. Ensure you review your bid before submitting it.
3.4. Seller’s Reserve Price
Some auctions may have a reserve price set by the seller. If the reserve price is not met, the item will not be sold.
- Payment and Fees
4.1. Payment Methods
We accept payments via credit card, debit card, PayPal, and other methods as specified on the website.
4.2. Fees
You agree to pay any applicable fees associated with your purchases, including shipping, handling, and taxes.
4.3. Payment Deadline
Payment must be made within [specify the number of days] of winning the auction. Failure to pay within the deadline may result in the cancellation of the sale and account suspension.
- Shipping and Delivery
5.1. Shipping Costs
The buyer is responsible for all shipping and handling charges unless stated otherwise.
5.2. Delivery Time
Estimated delivery times may vary based on the shipping method and location. We do not guarantee specific delivery dates.
5.3. Customs and Import Duties
International buyers may be subject to customs duties or import taxes. These fees are the buyer’s responsibility.
- Returns and Refunds
6.1. Return Policy
Returns are accepted only if explicitly stated on the auction listing. Items must be returned in their original condition.
6.2. Refunds
Refunds will be processed once the returned item is received and inspected. Shipping costs are non-refundable unless otherwise specified.
- User Conduct
You agree not to:
- Violate any applicable laws or regulations.
- Misrepresent your identity or provide false information.
- Interfere with or disrupt the website’s operation.
- Use automated tools or software to bid on auctions.
- Attempt to access other users’ accounts.
- Intellectual Property
8.1. Ownership
All content on the website, including text, graphics, logos, and images, is owned by us or our licensors and is protected by intellectual property laws.
8.2. License to Use
You are granted a limited, non-exclusive license to use the website for personal, non-commercial purposes. Any other use requires our written consent.
- Limitation of Liability
We are not liable for any damages arising from your use of the website, including but not limited to direct, indirect, incidental, or consequential damages. The website is provided “as is” without warranties of any kind.
- Indemnification
You agree to indemnify and hold harmless Nelamy.com, its affiliates, and its employees from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
- Modifications to the Website and Terms
We reserve the right to modify or discontinue the website, including these Terms, at any time without prior notice. Your continued use of the website constitutes acceptance of the updated Terms.
- Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes will be resolved exclusively in the courts of [Your Country/State].
- Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: info@nelamy.com
Address: Islamabad, Pakistan
By using Nelamy.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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